We hope you’re completely happy with your purchases from Secret Wedding Bog however, in the unlikely event that you are not satisfied, a full refund (minus postage costs if applicable) can be completed within 14 days of purchase (shipment date) providing you do not wear the item (i.e. earrings for sanitary reasons)
To receive a refund, please contact Secret Wedding Blog on [email protected] and explain why you were unhappy with your goods. Please provide your order number when you contact us, we will then provide you with a returns address.
No refunds will be issued for sale items. Please allow up to 10 working days from receipt for us to process your refund. Please note that we cannot be held responsible for any delays in your return reaching our warehouse.
If an item is faulty or damaged please contact us immediately by email - [email protected] so that we can resolve the issue. We will refund all postage costs should an item be faulty.
You can cancel your order at any time prior to dispatch. Please contact us at sa[email protected] in the first instance to discuss this.